All-Purpose Storage - Bennington West

I have no words but the love I have for iris is pure and beautiful in every way possible. She deserves all the best and I hope she gets a chance to shine the way she lights up my life with her pleasant energy, patience and grace, her kind voice and delightful personality. She has always been a great person who loves her job and treats me with respect and kindness no matter what. I love her so very much and wish her all the success in life she deserves. She is a very special person who is so perfect and so thoughtful and caring. Thank you so very much for all you do. 🥰

I received a fee of 85$ for sleeping in my unit and electrical charge the day before my auto pay was to come out. I stopped the auto pay and have spent 3 days trying rectify the bogus charge. Every attempt at communication has been futile and I have been given several different reasons as to why I have the charge. I have tried explaining that the cameras, which I now question functionality, point directly at my unit and would prove that none of supposed activities have occurred. At the moment, it feels very much like a scam based on APS response from the “management team”. I will keep updating the review and give a higher rating if resolved. For now, be aware that illegitimate charges are being added without any explanation. I added photos of my units surrounding area where they say I plugged in an electrical cord while I was sleeping. Supposedly maintenance had to pick it up. You can see in the photos that there are no outlets… There are no outlets inside the units as well. I have also tried to access the pay online feature through mobile and desktop browser to pay my monthly rental fee. For two days neither have worked. UPDATE*** I have contacted the number provided by the owner in this Google response. Once againI was connected to someone who had no ability to help and told the “management team” will be contacting me. This will be five days of me reaching out with no response from management. The story on why I was charged has now changed 4 different times Final update* They finally dropped the bogus charge and late fees from not being able to pay. They told my wife they confirmed that they had the wrong renter. They then proceeded to tell me if they catch me doing these activities again they would evict me without notice… this company is an absolute joke. I have now moved out of the unit, confirmed the move out with APS and today I was sent an email with a bill for December. This place is total chaos and I highly recommend finding another storage facility.

Have used All Purpose Bennington many times, and we are always pleased with how clean and secure the area is. Highly recommend. Cy was super helpful.

New management.. place is dirty. All prices have gone up. No customer service. My unit has gone from 65 to 120 in under a year.. gate is always open. Security is a joke. Im out of here

I went through the contract with Diane and she was such a patient and competent person. She walked me through it and her voice remained cheerful and kind throughout the process, which she got me through with remarkably few missteps on my part because I didn't get nervous from someone rushing me. A very unusually easy experience.