Extra Space Storage - 1614 - DeSoto - S Hampton Rd

Extra Space Storage truly exceeded my expectations. The general manager is phenomenal an extremely caring, professional, and attentive person who genuinely goes above and beyond for their customers. From the moment I arrived, I felt welcomed and valued. The property itself is exceptionally clean, well-kept, and organized, which gave me immediate confidence that my belongings were in good hands. You can tell this location is managed with pride and attention to detail. If you’re looking for a storage facility that combines excellent customer service with a top tier, clean environment, this Extra Space Storage location is absolutely the place to go. Highly recommend!

The representative Ms Regina was very friendly informative. Her co-worker was also very helpful. They let me know that the prices can be slightly different if I go online. The expectation of a low price introductory price was explained and I was informed of the potential price increase after a few months. I really appreciate it knowing this up front.

I would like to give a 10-star review for the storage specialist I spoke with over the phone. Ms. Gina she was absolutely wonderful and very professional. She was excellent in every way. She listened carefully to my concerns, addressed them thoroughly, and took care of everything quickly and efficiently. She truly went above and beyond to make sure I was completely satisfied as a customer. Her patience, professionalism, and dedication to great customer service did not go unnoticed. Thank you for having such an outstanding representative on your team!

Megan was awesome! I obtained a unit yesterday, but the cylinder lock I owned did not fit. Megan assisted me and made sure I had the correct size. Additionally, the storage unit was clean and secure.

I signed up for my unit today and Maegan was AMAZING!!!! She was so helpful and knowledgeable and nice. I would recommend her to anyone looking for a storage unit.