Public Storage - Greer - 3131 Highway 101 S

Brandy was amazing. She helped us and we had a very good deal at Greer Building. We are customers since 2024 and she was the best since this time! I’m very happy!!

Brandy was so helpful and friendly, when I ever have a issue she is promp to handle it. She relieves the stress. Thank you Brandy

We have had multiple storage units at this facility for years. We never had an issue at all before it got bought out by Public Storage. I downsized 2 of my units to 1 and they have raised the price every month since we have had it since June. It has gone up $84.00, this is insane. The gate is broken more than it works so it is not super secure and always open. Sometimes it is broken half way up and you can’t even get in. I watched a couple carry their items from the gate all the way to their storage unit. I take a photo every day with a time stamp to show how often it is broke. Brandy and April try their best to help but you can never talk to anyone else. None can tell me why my unit keeps increasing in price. Now I go and my app that lets you into the unit won’t let me log in and it says I don’t have an account. I called and they had to remote open my unit for me. Now I’m being told to download the old app from the previous owners to get in. I am at my storage unit almost daily and this is a major inconvenience. The people 4 units down from us have carpet and rugs down and looks like a car business. I have complained multiple times about the sparks we see in there. If they cause a fire it will send the whole building up in flames. Also it is not 24/7 access anymore, which is also a inconvenience. If it’s really secure it should be.

Brandy did a great job on my move in and move out, the process was quick, clean and smooth….

DO NOT rent from this place!! I rented 2 units SAME size but for some reason they decided to double my rent on (1) unit saying it’s due to demand for those units and they can change it at their own discretion per contract! but yet they had several available to rent on their website 🤔. This continued for 5 months and would not fix it. They know it’s hard to move and inconvenient so it’s puts the customer in a bad situation. Then when I got my stuff out of there, the digital locks wouldn’t work and no one was onsite on a Saturday morning to help! Wasting 2 hours of my U-Haul time while calling several people, including the manager and no one answered! But let’s just use the virtual assistant in the lobby to help which doesn’t load, what a joke! Then to top it off, I moved out by logging on my account so they wouldn’t try to bill me again (photo attached) but what do they do, bill me! Saying I didn’t move out and rent is behind (photo also attached). This is by far the worst customer service I have seen in my lifetime. I have spent more time fixing their crap then all the times I had to take my garbage out. Do yourself a favor and look elsewhere and not here!