Extra Space Storage - 2075 - Indianapolis - Fulton St

This was my first time renting a storage unit. I'm so thankful for the overwhelmingly positive experience provided by Jessica and Shirley, and I've been nothing but impressed by the facilities. Having someplace clean, secure, and comfortable I could count on to house my belongings — and the knowledge that everything was watched over by attentive, friendly, and communicative management — while navigating one of the most challenging periods of my life has been indispensable. Thank you, - Keith ***No AI was used in posting or constructing this review.***

I had an amazing experience at this ExtraSpace Storage location thanks to Jessica and Alicia. From the moment I called in, they were warm, professional, and incredibly attentive. They made the entire process easy and stress-free, breaking everything down clearly and helping me find exactly what I needed. Their customer service is truly unmatched—both ladies went above and beyond to make sure I felt comfortable, informed, and confident in my decision. You can tell they genuinely care about the people they’re helping, and that makes all the difference. If you’re looking for a storage facility with top-tier service and staff who treat you like family, Jessica and Alicia are the dream team. Highly recommend!

I had the absolute pleasure of working with Shirley today. She’s a pro. I spoke to her last month because I emailed and asked a question. She personally called me back to answer it. I knew she would be fantastic to work with at that point. When I stopped by today, she was making sure the facility is clean; I was so impressed. She’s incredibly knowledgeable and friendly. I wasn’t even going to rent today, but I did. It’s because of Shirley. I was just there to check the facility to see if it were an option for me. I couldn’t be more delighted with her level of service. She’s a keeper, and I hope the national company knows what an asset she is to Extra Space Storage. A very sweet lady who made the renting process easy and totally convenient. Thank you, Shirley! -Mike

They are amazing here. We had a few issues and they did everything they could to help us. Even when there was morning else they could do they still tried to help us. I don't believe anybody else would've cared but they did. That meant a lot. Miss Shirley and Jessica were great and super helpful! And Miss Shirley didn't miss a beat, she hits the mark every time!! Thank you ladies!!

Ms. Shirley was fantastic and helped my mother in law and I move our stuff to our new unit. She was very kind and professional. If you're looking to get a unit, I would highly recommend Extra Storage Space and be sure to talk with Ms. Shirley!