Extra Space Storage - 1018 - La Verne - S San Dimas Canyon Rd

It was so easy getting a unit at extra space. As soon as I booked it online, Juan the manager of the San dimas store gave me a personal call. He introduced himself,welcomed me and let me know the lock would be inside the unit and if I needed anything to give him a call and he would take care of it. Sure enough, the light inside the unit wasn't working so reached out to Juan and he had a guy out there the following day to replace it. Very impressive store, very impressive managment.

Juan, you're absolutely fantastic! I recently worked with you to secure a new storage unit, and the entire experience was seamless and stress-free. Your professionalism, knowledge, and friendly demeanor made the process incredibly easy. Thanks for providing top-notch service and making a great impression. You're a true asset to the Public Storage team!

Juan went above and beyond to make sure my experience was nothing short of amazing. From the moment I walked in, He was professional, friendly, and genuinely attentive to my needs. handled everything with care and efficiency, making the entire process smooth and stress-free. It’s rare to find someone who takes such pride in their work and truly cares about customer satisfaction. Juan is a true asset to the team—I’ll definitely be returning because of her outstanding service!

Outstanding Service from Juan at Extra Space Storage! I’ve had such a great experience working with Juan since the day I reserved my storage unit. He made my move-in incredibly easy ! the space was already cleaned, prepped, and even had the lock ready beforehand. He truly went above and beyond to make sure everything was seamless. Last night, my key accidentally broke off in the lock. I came back first thing this morning, and Juan took care of it right away with total professionalism. The whole process was effortless, efficient, and smooth , zero stress on my end. Juan has been friendly, reliable, and extremely helpful every step of the way. I honestly appreciate his exceptional customer service and how much he cares about making the experience positive. Highly recommend Extra Space Storage thanks to him!

Had a very pleasant experience here! The unit is very secure and extremely clean and easy to navigate. Juanito helped me with checking in and provided all of the information and specific accommodations I needed for my move. I felt very well taken care of. He was very genuine, caring, and took extra time with me to answer questions and provide me with superior customer service! He went above and beyond with intentionality. I highly recommend this storage facility!