Public Storage - Norfolk - 6137 Miller Store Rd

Terri was absolutely outstanding! She has a wonderful demeanor and extremely friendly attitude. Terri is very knowledgeable and went above and beyond to ensure that my rental check-in was smooth and easy. I would definitely recommend Public Storage to anyone who is looking for a storage facility.

I had trouble with the garage door to my unit, and Terri, the property manager, helped me tremendously in making the transition to a new unit, that was, not only steps away from the previous one, but was at a better rate. She also caught some errors in processing that would've cost me. She really does all that she can to make this facility enjoyable, clean, and secure.

We have a unit at the Widgeon Rd location in Norfolk. It has been a great experience so far. Although the building It self is older than our previous storage facility. The management here is far better. Regina is awesome. What ever we needed she was right there to help us. What ever questions we had Regina was very knowledgeable in what she's providing an answer. I wish more companies had people like her. Thanks to Regina our move from one facility to another was as smooth as possible. Thanks Public Storage Widgeon Rd and Regina.

We originally wanted to rent a unit closer to the house we’re moving out of, but we ended up finding this unit through the website. We wanted to walk the unit prior to making the purchase for the unit and when we got to the location, we were greeted by the site person Terry immediately. Terry was very polite, attentive and informative in helping us find the unit that would suit us and she literally made the process so easy. This is a big deal because our schedules have been very unstable and we needed something that would accommodate our needs ASAP. The unit is what you would expect from the type of unit we got, outdoor and non climate controlled. But the space fits our needs perfectly and Terry went through and cleaned it even more prior to us securing the unit. I am very satisfied with Public Storage and the site person Terry at this time! We look forward to moving our belongings here while we take our lives on the road for a little while!

Regina is the associate who greeted me. When I had reserved my unit online, Regina quickly responded to me by phone. I let her know that I was already on my way. When i arrived, Regina was very friendly, knowledgeable, and willing to assist me with my rental. Regina made the process very easy. Regina is an example of having an excellent representative at your business.