Pro Self Storage - 21st and Fairfield

Don’t rent there! The loading dock is out of order and they don’t tell you. Other renters said it’s been out of order for weeks. Nobody on site during office hours, phone remains unanswered and you can only leave a message. They expect you carry up your stuff the steps while the loading dock is broken. No notice on website or in lease confirmation. Terminated the lease right away since I wasn’t able to bring in my items. Lady on the phone - when she finally called back - was not helpful.

Me and my daughter came in looking for a unit and Mauricio took good care of us he had great customer service we joked and laughed. He was a delight to communicate with and we left happy with a unit Big Shout out to Mauricio Keep up the Great work

Mauricio was excellent!!! I walked in he greeted me with a smile! The unit was clean and new!!! I can’t wait to move in! Professional and courtesy and respectful… I would highly recommend it!!! Heated and cooled Units…

Super clean, affordable and secure facility. The manager, Edward was pleasant during my initial visit and was even able to wave a fee for me. Come here you won't be disappointed!

I cannot say enough great things about Edward and my experience at Pro Self Storage. From the moment I walked in, he was welcoming, professional, and incredibly helpful. He took the time to explain everything in detail, made sure I got the right unit for my needs, and went above and beyond to make the entire process seamless. It is rare to come across someone who genuinely cares about customer service the way Edward does. The facility is clean, secure, and well run, and that is in large part thanks to his dedication and attention to detail. If you are looking for a stress free storage experience, ask for Edward. You will be in great hands.