Cherry station self storage
Facility is not well maintained the front road coming in has been washed out and the gate is padlocked where it cannot be used. Didn't get the identity verification until after we were at the gate trying to get in and could not get access even though customer service helped very well with this process.
Recommended Yes
price3/5 (fair price)
service4/5 (very helpful)
cleanliness2/5 (somewhat dirty)
- Clint Moody
Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced with the access gate and the condition of the front road. We are actively working on maintenance improvements to ensure a better experience for our customers.
We're glad to hear that our customer service team was able to assist you with the identity verification process, and we appreciate your understanding as we address these concerns. Your feedback is valuable to us, and weテ「竄ャ邃「re committed to making the necessary improvements.
If you have any further concerns or suggestions, please feel free to reach out to us directly. We hope to provide you with a better experience in the future.
- Manager's Response