10 Federal Storage - Dailey Mill Rd

6 - 10 of 11 reviews is Showing

• April 3, 2023

  Great place

  10 federal has been a delight nothing of what I was thinking but better. Customer service is exceptional wish I could remember the gentleman name. Place is clean, very easy to maneuver and get your things in storage and the price was great compared to other companies. I would say don't change anything and this company will be around for a long time.

  Recommended Yes

  price5/5 (excellent value)

  service5/5 (outstanding)

  cleanliness5/5 (squeaky clean)

  - Patricia esannason

  April 6, 2023

  Patricia, Thank you for your review! We appreciate you taking the time to share your feedback. Thanks, Management

  - Manager's Response

• January 25, 2023

  Interior, climate-controlled, clean

  10 Federal is easily reached and very clean; I was pleasantly surprised. The code worked without any difficulty, as did the combination on the lock. The door slid up and down SO easily, and the large carts were so helpful in getting all my things into the space. I was happy, too, to be able to get the winter special discount and the first-full-month-free offer (though I'm not looking forward to the price rise in the second quarter). I've appreciated every customer service person I've spoken with; they are knowledgeable, helpful, and friendly. I hope I continue to be this happy with this space.

  Recommended Yes

  price3/5 (fair price)

  service5/5 (outstanding)

  cleanliness5/5 (squeaky clean)

  - Karen Ferrell-White

• April 25, 2023

  Great value

  Great value but better directions should be given. If youﾃ｢竄ｬ邃｢re in a space that starts with a letter youﾃ｢竄ｬ邃｢ll be in building 1 (actual address will take you there). If youﾃ｢竄ｬ邃｢re in a numbered unit youﾃ｢竄ｬ邃｢ll go to building two (930 is the numeric address). My code along with another tenant didnﾃ｢竄ｬ邃｢t work. We spent 20 mins on with CS trying to get the door open. Then randomly the other tenants code worked but mine did not work for the building I needed to be in. Unit map should have been made like the actual layout but it isnﾃ｢竄ｬ邃｢t. It looks as if the aisle are horizontal but the run vertically.

  Recommended Yes

  price3/5 (fair price)

  service3/5 (helpful)

  cleanliness4/5 (clean)

  - Faith DeFairia

• April 4, 2023

  Storage is ok but not the best

  I was given the wrong address initially thankful CS works on Sundays or I would have been screwed. The facility only has a freight elevator, with these little carts and I had a lot of things to move. And it was 90 degrees inside of I knew the temperature was gonna be cool I would have just gotten an outside unit. Nevertheless it was clean and the unit was the perfect size for my things.

  Recommended No

  price4/5 (good value)

  service4/5 (very helpful)

  cleanliness4/5 (clean)

  - Tara

• April 25, 2023

  Disappointed

  Says 848 Dailey mill but is actually 930 Dailey mill, so was looking in wrong facility until I waited 20 mins on phone to find out. They try to force you to but insurance for the unit. Outside doors were not secure. All done online so more difficult getting help

  Recommended No

  price3/5 (fair price)

  service2/5 (somewhat unhelpful)

  cleanliness4/5 (clean)

  - Paul fleck

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