Public Storage - Pinole - 2624 Appian Way

16 - 20 of 29 reviews is Showing

• June 14th, 2017

  Stacy was AWESOME! Great customer service!

  - Vince Ones

• May 30th, 2017

  While I adore the manager Stacey

  While I adore the manager Stacey, her professionalism and the ease of renting there, I did not care at all for the man who works there. The one who said he wouldn't give me the cart unless I gave him my driver's license. He did not specify that he'd be keeping it in his hand while also holding a clip board and papers and showing the property to potential renters. I find this unprofessional with such an important piece of identification. After all, you already have everything in my file short of my fingerprints and my first born child. I was also right in front near the gate in full view of the office. When he said "I need to see your ID" I thought he meant he would write down my CDL# and hand it back. When I asked him where he was going with it, he said he couldn't let me have the cart if I didn't let him keep it. A little bit more professionalism please! A very disappointing incident!

  - Lisa

• May 29th, 2017

  This is our second time renting here. We love Stacey's friendly and professional manner. We feel safe leaving our belongings here.

  - 1414LisaLisa

• May 23rd, 2017

  They are very nice tiela is sooooo genuine thoughtful and helpful she makes life easier thank you for your wonderful customer service this is one happy satisfied customer

  - Jessica York

• April 10th, 2017

  I just finished up renting a storage unit with sherry and sharmika and i have to say, I've just had the best customer service ever !! All around great experience from they're lovely greeting,to the tour of my unit and finishing up paper work! This is the best public storage hands down

  - Rylie Bellinger

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