Superior Storage - Robinson Ave

11 - 15 of 15 reviews is Showing

• August 9, 2019

  Excellent customer service

  The manager is very helpful and goes above and beyond helping his customers.

  Recommended Yes

  price3/5 (fair price)

  service5/5 (outstanding)

  cleanliness5/5 (squeaky clean)

  - Spencer Smith

• June 3, 2019

  Great Storage Facility

  I have been storing my property with Superior Storage (formerly A-1) for the last 6-7 years.I chose A-1 initially quite simply for the location. Being just a quarter mile from my home made it quite convenient. The units are nice and clean and the hours are very accommodating. I had been utilizing two of their units for my growing storage needs. I have seen a few property managers come and go. For reasons that were quite obvious to me. I was considering relocating my storage just prior to Dennis arriving( Current Property MGR) He convinced me to stay, and I'm glad I did. He has offered great customer service. He has stayed after hours on more than one occasion to assist me, and has made dozens of courtesy calls to let me know payment was due within a couple days. For a Contractor who works out of town quite frequently this was monumental. It helped me to keep my payments timely and Im quite certain it was above and beyond his job description. He's always been polite and professional and very friendly and is always on site during hours of operation. Recent price increases have unfortunately prompted me to relocate my storage, but upon my departing would like to thank Dennis for his overall kindness and for always working with me!

  Recommended Yes

  price3/5 (fair price)

  service5/5 (outstanding)

  cleanliness5/5 (squeaky clean)

  - Matt Morlan

• November 20, 2023

  Professional and Quick Check-In

  Grant was real helpful, he helped me find the right size unit for my needs and showed it to me before I signed anything. The check-in process was surprisingly quick and easy.

  Recommended Yes

  price3/5 (fair price)

  service4/5 (very helpful)

  cleanliness4/5 (clean)

  - Sherry Blue

• January 4, 2020

  had good reviews and the units are very nice and clean.

  Very good space for the price.

  Recommended Yes

  price4/5 (good value)

  service4/5 (very helpful)

  cleanliness5/5 (squeaky clean)

  - Marcus Aynes

• July 22, 2019

  1st month issues witth billing

  I started at this facility on the 29th of June and within two week the billing system sent late fees over to me for not having paid my August bill! I was told that access will be denied and fees assessed unless I set up auto billing. Contacted the facility and their response is "ignore the notification of the fees." Major concerns that if I set up auto-pay, I'll be over-billed and charged fees regularly. Apparently this is a facility wide issue with billing, but no follow-up to the customers? There is still no resolution on this, or follow-up from the company.

  Recommended No

  price3/5 (fair price)

  service1/5 (very unhelpful)

  cleanliness3/5 (average)

  - Joseph Clifton

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